Privacy Policy

PRIVACY STATEMENT:

1. Data Protection Overview

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data refers to all data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the site’s legal notice (Impressum).

How do we collect your data?
Your data is collected when you provide it to us. This may include, for example, information entered in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or time of page access). The collection of this data occurs automatically once you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, and for any further questions about data protection, you may contact us at any time at the address provided in the legal notice. In addition, you have the right to lodge a complaint with the relevant supervisory authority.

Analytics and Third-Party Tools
When visiting our website, your browsing behavior may be statistically evaluated. This happens mainly through cookies and so-called analytics programs. The analysis of your browsing behavior is usually anonymous; the behavior cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you about your options for objection in this privacy policy.

2. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is information that can personally identify you. This privacy statement explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., communication via email) may have security gaps. Complete protection of data from access by third parties is not possible.

Notice Regarding the Responsible Party

The party responsible for data processing on this website is:
heidelberg.travel GmbH
Bahnhofstraße 4
69221 Dossenheim
Phone: 06221 8673580
info@kmte-heidelberg.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent at any time by sending us an informal email. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Supervisory Authority

In the event of violations of data protection law, the affected person has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract delivered to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser’s address line from “http://” to “https://” and by the lock icon in your browser line.
If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of applicable legal provisions, you have the right to free information about your stored personal data, its origin, recipients, and the purpose of data processing, as well as a right to correction, blocking, or deletion of this data. For this purpose, and for any other questions regarding personal data, you may contact us at any time at the address given in the legal notice.

Objection to Advertising Emails

The use of contact data published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby rejected. The website operators expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

3. Data Collection on Our Website

Cookies

Our internet pages sometimes use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our offer more user-friendly, effective, and secure. Cookies are small text files stored on your computer by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies necessary for carrying out the electronic communication process or providing certain functions requested by you (e.g., shopping cart function) are stored based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g., for analyzing your browsing behavior) are stored, these are addressed separately in this privacy policy.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data will not be merged with other data sources.
The basis for data processing is Art. 6 (1) lit. f GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We do not share this data without your consent.
The processing of data entered in the contact form is based solely on your consent (Art. 6 (1) lit. a GDPR). You may revoke this consent at any time by sending us an informal email. The legality of the data processing carried out before the revocation remains unaffected.
The data you provide in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after completion of your request). Mandatory legal provisions—particularly retention periods—remain unaffected.

4. Analytics Tools & Advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g., in a contact form) is performed by a human or by an automated program. reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during analysis is transmitted to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from spam.
Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

5. Plugins & Tools

YouTube

Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.
Further information about the handling of user data can be found in YouTube’s privacy policy at https://www.google.de/intl/en/policies/privacy.